National Helpline Opening Hours

                                                                                                         Mon 10-8

                                                                                                         Tues 10-8

                                                                                                         Wed 10-8

                                                                                                         Thurs 10-9

                                                                                                         Fri 10-4

                                                                                                                                                                                                                                          0845 600 2227

                                                                                                                                                                                                                                                 (calls cost 5p per minute plus your

                                                                                                                                                                                                                                                                                                                                                                                                                                       phone company's access charge)

                                                                                                                                                                                                     WEBCHAT OPENING HOURS


    Thurs 10-1, Sat 2-5pm & Sun 6-9pm


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Keith Robertson – Chief Executive

Keith Robertson

Keith was formerly the Managing Director of Fresh Start, an Edinburgh-based charity with around 400 volunteers that helps people who have been homeless get established and settled in their community. Keith joined Fresh Start at its inception in 1998 and has led and developed it into a respected charity that makes a significant contribution to Edinburgh’s provision for the homeless. During his period at the helm, Keith introduced and developed a portfolio of services to support vulnerable tenants, launched a successful social enterprise and trading arm and developed a number of mutually beneficial strategic partnerships with organisations from a broad section of the community. 

  Fiona Arnott-Barron – Operations Manager

F Arnott-Barron

I have been employed with CBCS at Headquarters for over 14 years now, my current post being Operations Manager. It is a demanding role, with one constant theme…. never a dull moment! 

I have regular communication with our Area staff and view my role as the key link between the Board, Chief Executive and Area offices. 

I am responsible for the day-to-day management of staff who are administering client services across Scotland and those based at Headquarters.  I work closely with the Chief Executive to ensure we are delivering on all aspects of our organisational strategy; and serve as Secretary to the CBCS Board of Trustees.  

Prior to joining Cruse, I was employed with the NHS working in the Tayside Area Clinical Psychology Department for 11 years.  I have also undertaken CBCS training in working with bereaved adults.

 Debbie Butler – Volunteer Development Officer

D ButlerMy main role is to lead the development of volunteering across CBCS including management of the recruitment, training and support of volunteers. I am based at the CBCS Headquarters in Perth.  Our current activities are redeveloping our Volunteer Policy and drafting a Volunteer Handbook.  We are also reviewing our Volunteer Recruitment Process and I liaise with volunteers and paid staff in the Areas to ensure enough help is provided in all areas. I also work closely with the Training Administrator to ensure we provide appropriate training for all the volunteers.


Reviewed and Revised 28/09/16




CBCS Leaflets

Check out our key leaflets - you may find that what you are experiencing is normal for someone who is grieving.

Training Opportunities

CBCS offers a number of courses that are currently run on a 'demand led' basis.