National Helpline Opening Hours

                                                                                                         Mon 10-8

                                                                                                         Tues 10-8

                                                                                                         Wed 10-8

                                                                                                         Thurs 10-8

                                                                                                         Fri 10-4

                                                                                                                                                                                                                                          0845 600 2227

                                                                                                                                                                                                                                                 (calls cost 5p per minute plus your

                                                                                                                                                                                                                                                                                                                                                                                                                                       phone company's access charge)

                                                                                                                                                                                                     WEBCHAT OPENING HOURS


Thurs 10-1 & Sat 2-5pm


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Keith Robertson – Chief Executive

Keith Robertson

Keith was formerly the Managing Director of Fresh Start, an Edinburgh based charitty with around 400 volunteers which helps people who have been homeless get established nad settled in their community.

Keith joined Fresh Start at its inception in 1998 and has led and developed it into a respected charity that makes a significant contribution to Edinburgh's provision for the homeless.

During his period at the helm, Keith introduced nad dedveloped a portfolio of services to suport vulnerable tenants, launched a successful social enterprise and trading arm and developed a number of mutually beneficial strategic paternerships with organisations from a broad section of the community.

  Fiona Arnott-Barron – Chief Operating Officer

F Arnott-Barron

I have been employed with Cruse Scotland at Headquarters for almost 18 years now, my current post being Chief Operating Officer. It is a demanding role, with one constant theme…. never a dull moment! 

I have regular communication with our Area managers located across Scotland and oversee the day to day delivery of services and projects. I work closely with Keith Robertson, our Chief Executive, to ensure we are delivering on all aspects of our organisational strategy.

Prior to joining Cruse, I was employed with the NHS working in the Tayside Area Clinical Psychology Department for 11 years.  I have also undertaken CBCS training in working with bereaved adults.

Outside of work I enjoy family time which includes furry family memebers too.

 Daryl Cuthbert – Volunteer Development and Training Manager


Daryl has a long-standing relationship with Cruse Scotland, originally as a grief counsellor then to a supporter of training and services for Children and Young People. From 2002 he became a memeber of the Cruse Scotland Training Team.

Daryl has worked across Local Authority and Voluntary Sectors. He has contributed to the developement of Children and Young People bereavement support groups and Barnardo's bereavement services. He has contributed to a range of workforce developement initiativeson children's rights, trauma & bereavement support.

Daryl has been a volunteer, a practitioner and a manager in serveral statutory and Third Sector services.

In his personal world, Daryl regularly performs as a musician. He is also currently focusing on his own learning & development returning to study as a mature student in 2017.

To see the full staff team please click here




Reviewed and Revised 28/09/16




CBCS Leaflets

Check out our key leaflets - you may find that what you are experiencing is normal for someone who is grieving.

Training Opportunities

CBCS offers a number of courses that are currently run on a 'demand led' basis.