National Helpline Opening Hours

                                                                                                         Mon 10-8

                                                                                                         Tues 10-8

                                                                                                         Wed 10-8

                                                                                                         Thurs 10-8

                                                                                                         Fri 10-4

                                                                                                                                                                      0845 600 2227

                                                                                                                                                                                  ( calls cost 5p per minute plus your phone company's access charge)                                              


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CBCS offer a number of courses that are currently run on a ‘demand led’ basis. On this page we have tried to give you a quick guide to them: which courses are for whom; the qualifications trainees need; the costs etc. Hope it helps.

For further information please email This email address is being protected from spambots. You need JavaScript enabled to view it.



CBCS Specialist Course in Bereavement and Loss

  • Selection Criteria - One day selection process with set criteria. Application plus references plus self-supporting statement.
  • Qualification/Experience required - Minimum requirement is COSCA Certificate in Counselling Skills or equivalent*.
  • Course Duration - The course is delivered over 6 days and the trainer contact time is 36 hours.
  • Self Study - 4 hours of e.learning, 12 hours reading time, 6 hours for written assignments, 6 hours for completing the portfolio work. The total commitment is approximately 64 hours. 
  • Supervised Practice Placement/client work - No practice placement on this course.
  • Cost - We will waive the cost of the course for those who intend to volunteer with CBCS. We request that in return you commit to a minimum of two years volunteering after successful completion of the training.
  • The cost of the course for those who are undertaking the training for their own CPD or workplace is £495 and must be paid before the course commences.

* Equivalency e.g. other qualifications that are equivalent to COSCA.

Download of Course Flier

CBCS Helpline Training

  • Selection Criteria - Telephone interview and meeting with Area Manager
  • Qualifiaction/Experience required - No specific counselling qualifications required although COSCA Certificate in Counselling Skills an advantage, also previous experience in a similar role beneficial. Excellent telephone manner and ability to deal calmly with distressed callers is a must.
  • Course Duration - The duration of the course is 5 days. 2 day ASISIT training required to be undertaken in first year.
  • Self Study - E-learning modules prior to course
  • Supervised Practice Placement - No practice placement, however shadowing another volunteer and mentoring after completion of course is required.
  • Cost there is no cost for this training, however we do ask for a two year commitment volunteering with CBCS. There would be a cost for those doing it for their own CPD.

Download Course Flier

CBCS Working with Bereaved Children and Young People

  • ·         Selection Criteria - One day introduction process with set criteria plus reflective assignment. Application plus references.
  • ·         Qualification/Experience required - No specific counselling skills qualification required. Set experience and selection criteria.
  • ·         Course Duration - 12 days (72 tutor contact hours)
  • ·         Self-Study – Short written statement after introduction day, learning journal/portfolio plus 2 written assignments.
  • ·         Supervised Practice Placement/client work - Readiness to practice and supervised* children/young people work from unit 3 onwards.
  • ·         Cost - £1050 

* Being in a one-to-one supervision relationship is a requirement.

 Download of course flier


COSCA Counselling Supervision Course

Part 1 - Certificate in Counselling Supervision Skills
Part 2 - Certificate in Counselling Supervision

  • COSCA/CBCS Bounded Certificate in Counselling Supervision. CBCS is the validated training provider
  • Selection Criteria - Application, references and supporting statement.
  • Qualification/Experience required - Participants to have no less than the COSCA Counselling Skills Certificate (or equivalent) as their training. Part 2 requires participants to have a Counselling Diploma and substantial, at least two years, experience as a counselling practitioner, be in a counselling supervisory relationship and minimum of 150 hours supervised client work.
  • Course Duration - six days (36 tutor contact hours)
  • Self Study - Assessment - The course involves formative and summative assessment. Formative assessments will be in the form of observation and feedback on triad practice/trainee presentations/group work etc and summative assessment will involve written assignments, transcript/analysis, case study (2000-2500 words). Self-evaluation is also a feature of the course.
  • Supervised Practice Placement/client work - A minimum of 12 hours of supervisee work is required plus submission of case study. Course participants will also be required to have one hour of supervision for every 6 hours of supervisee work.
  • Cost - £850.

Download Course Flier


COSCA Counselling Skills Certificate 

  • Selection Criteria - One day selection process with set criteria. Application plus references plus self-supporting statement.
  • Qualification/Experience required - only an interest in learning and developing counselling skills and self awareness. 
  • Course Duration - Four modules (each six days, with 36 hours tutor contact time).
  • Self Study - Self-directed study, written assignments, self, peer and tutor feedback
  • Supervised Practice Placement/client work - No practice placement on this course.
  • Cost - £250 per module. 

Download Course Flier



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