National Helpline Opening Hours

                                                                                                         Mon 10-8

                                                                                                         Tues 10-8

                                                                                                         Wed 10-8

                                                                                                         Thurs 10-8

                                                                                                         Fri 10-4

                                                                                                                                                                                                                                          0845 600 2227

                                                                                                                                                                                                                                                 (calls cost 5p per minute plus your

                                                                                                                                                                                                                                                                                                                                                                                                                                       phone company's access charge)

                                                                                                                                     WEBCHAT OPENING HOURS


Thurs 10-1 & Sat 2-5pm

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Details of the next Specialist Course in Bereavement and Loss will be available at a later date.

Training and Qualifications

Volunteers who work face to face with our clients have to have a minimum of the COSCA Certificate in Counselling Skills or equivalent. Once you have this qualification you also have to complete our Specialist Course in Bereavement and Loss.

More details about the Specialist Course in Bereavement and Loss are available in overview of courses

If you would like further information please email This email address is being protected from spambots. You need JavaScript enabled to view it.  or phone us at the Cruse Scotland Headquarters on 01738 444 178.


updated 31/10/18