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Cruse Scotland works in partnership with a wide range of local, national and international organisations to further the care and support of bereaved people. Our commitment to partnership working includes the design and delivery of information and support services, the development of policy and guidance, and the creation of training interventions and resources.
Cruse Scotland delivers one-to-one support in 30 local authority areas across the country, working closely with local councils and other statutory and voluntary organisations.
Cruse Scotland’s eLearning materials were originally commissioned by NHS Education for Scotland and continue to be a valued resource for NHS staff throughout Scotland, as well as our volunteers and other partners.
The majority of clients are signposted to Cruse Scotland by GPs and other NHS services. At a local level, staff collaborate with NHS Chaplaincy services and engage in grief and bereavement forums.
Cruse Scotland works collaboratively with our sister organisation, Cruse Bereavement Support, raising awareness of bereavement care, and the delivery of UK-wide initiatives.
COSCA, the professional body for counselling and psychotherapy in Scotland, sets and maintains the professional standards for all training and service delivery. Cruse Scotland has worked with COSCA for many years to develop and quality-assure our training for volunteers, and the policies we use for the clinical governance of their practice.
Cruse Scotland holds organisational membership with The National Counselling Society. This ensures we keep up to date with current developments in the field of counselling, for the benefit of our clients, volunteers and staff team.
Cruse Scotland holds organisational membership with BACP. This ensures we keep up to date with all aspects of development in the UK field of counselling and psychotherapy.
Cruse Scotland was part of a coalition of individuals and organisations which developed A Bereavement Charter for Children and Adults in Scotland. The Charter describes what the best bereavement care and support should look like, and is designed to help people understand not only the importance of bereavement support, but what that support needs to look like.
Cruse Scotland worked with Child Bereavement UK to design and deliver a series of Family Support Days in which children and their parents or carers are supported to talk with each other about their bereavement and develop coping strategies for living with their grief.
Cruse Scotland has always ensured that its services are underpinned by high professional standards and sound research evidence. In 2017, we collaborated with Utrecht University in The Netherlands to support new research into our stratified model of bereavement care. This confirmed that the Indicator of Bereavement Adaptation for Cruse Scotland (IBACS) system used for the assessment of all new clients was highly effective.
Grief Matters Highland is a partnership between Cruse Scotland, Highland Hospice, Crocus Group child and young person bereavement service, and the NHS Highland Chaplaincy services. Highland Hospice facilitates a series of eight ‘Living with Grief’ meetings which create an opportunity for people to share their experiences of grief with others and to consider ways of coping.
Cruse Scotland is a member of the Helpline Partnership that promotes best practice, knowledge sharing and sets standards for organisations that provide information, support or advice via phone, email, text or online.
Lewis Leap and Cruse Scotland are joining together to develop a support service for bereaved families after a traumatic loss.
Cruse Scotland will look at the most current research and importantly, interview those with lived experience to develop a service that hears the stories and voices of those affected to best support their grief needs.
This service will be named after Lewis Johnson, who inspired and supported those around him.