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Any personal data provided by you to the Cruse Scotland through any means (verbal, written, in electronic form, or by your use of our website) will be held and processed in accordance with the data protection principles set out in the Data Protection Act 1998 and the General Data Protection Regulation from 25th May 2018 for the purposes for which you have given consent, to provide the services you have requested from us, and to meet the legitimate interests of the charity.
We use information held about you in the following ways:
We will not share any information about you with other organisations or people, except in the following situations:
All information you provide to us is stored as securely as possible. All paper forms and correspondence are kept in locked filing cabinets on our premises. All electronic records are stored on our own computer server, all access to which requires password-protected authentication, or by reputable service providers using secure internet ‘cloud’ technology.
Unfortunately, the transmission of information via the internet is never completely secure. Although we will do our best to protect your information using industry-standard protocols and encryption, we cannot guarantee the security of your data transmitted to us via email, including forms completed on our website which are transmitted by email any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Your identifiable personal information is kept separately from any other descriptive material. All paper documentation is destroyed immediately after your support ends. Gift Aid declarations are destroyed/deleted after 7 years.
You have the right to ask us to provide a copy of the information held by us in our records. You also have the right to require us to correct any inaccuracies in your information. If you would like to do this, please contact us email@example.com You may withdraw your consent for us to hold and process your data at any time. However, if you do this while actively receiving support from Cruse Scotland, your support would have to end. You can withdraw your consent by emailing firstname.lastname@example.org. Alternatively, you have the right to complain to the Information Commissioner's Office (ICO) by calling 0303 123 1113. The ICO is the UK's independent body set up to uphold information rights. You can find out more about the ICO on its website (https://ico.org.uk/)
We may edit this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on our website