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The coronavirus outbreak is affecting the way we are able to grieve. You may be dealing with sudden loss or trauma, and may be cut off from your usual support network. FIND OUT MORE
Helpline Volunteer Glasgow
Lorna decided to volunteer on our helpline after experiencing significant loss herself. She loves her role helping people.
“I first became a Helpline Volunteer with Cruse back in 2007. I had to take a break for a few years due to work commitments but re-joined the team in 2019.
My mum had died in 2003, and this was quickly followed by the death of two aunts, and I’d found it difficult to cope. I tried hard to find support (even paying for a counselling session with a private practitioner), but my GP’s only offering was antidepressants. I knew it wasn’t what I needed. I just needed someone to talk to, someone to listen.
I started to explore the options, and, although I worked through the challenges of my bereavement without intervention, I recognised that the support services offered by an organisation like Cruse would have been invaluable to me. And so, later, in my desire to play a part in helping people find their way through grief, to know they aren’t alone, that there is help, and that with this help, they can work through their loss, I became involved with Cruse as a Helpline volunteer.
I love my role with Cruse. The calls are not always easy, but they are always rewarding. To be part of a team that affords anyone who has been bereaved the space to say out loud the things that are troubling them, to provide a route to what is often a lifeline via our services, to offer a beacon of hope for the future, is an absolute honour.”