Talking Compassionately about Death, Dying, and Bereavement

A course to resource staff who have contact with bereaved people as part of their role, and those who are motivated to improve their empathetic communication skills. 

This training will build your confidence and insight to the differing expressions of grief responses following bereavement; and support you to convey compassionate responses, whilst demonstrating genuine understanding and support.

Course content: 

  • Build confidence to communicate with compassion to those who are grieving, following bereavement.
  • Consider grief in the context of your particular role.
  • Establish our current understanding of grief’s purpose, explore processes and models that help individuals’ understanding of grief, including the residual impact of the pandemic.
  • Increase understanding of how grief affects the way we function and communicate throughout the grief process
  • Develop an understanding of compassionate conversations which in turn increase confidence in discussing grief themes.
  • Consider the impact of working with grief themes and how to manage individual self-care and wellbeing.

Cruse Scotland utilises our learning content flexibly and efficiently to match your needs and we offer content across two learning environments; delivering this training either in person or online, for up to 12 delegates at a time.

All courses are delivered by one of our Training Team, who are professional trainers specialising in mental health, bereavement and trauma.

Health Warning:

As you would anticipate, the content of our courses discuss themes of death, dying and bereavement. Before registering for our training, we encourage all participants to consider their individual wellbeing needs, particularly those who have recently been bereaved or consider themselves as actively grieving.


Online learning through video conferencing offers a time focused session of 2.5 hours, or we can provide an in-person session which explores themes and content in more depth over a day in your workplace.


Each course, whether online or in person, is priced for up to 12 delegates attending.

Public & Private Sector

  • £1,000 for an online session
  • £1,200 for in-person training

Third Sector

  • £600 for an online session
  • £800 for in-person training

To book or for further enquiries:

Please don't hesitate to get in touch with us to learn more or make a booking

T: 01738 444178

If you are based in England, Wales or Northern Ireland please contact our colleagues at Cruse Bereavement Support (Registered Charity No. 208078) or visit their website to find out about training available and how to book.


Hear from previous delegates >

Better understanding of Grief and Loss


Talking about Death and Dying with Children and Young People