Volunteer Roles

Volunteers give up their time and energy to join the Cruse Scotland team because they feel they are able to make a real difference to bereaved people’s lives; they gain invaluable experience and training; and they truly become part of the ‘family’.

If you are interested in volunteering for Cruse Scotland, take a look at the possible roles below – we may have the perfect one for you! Current vacancies are listed here.

Volunteer Roles

Helpline Supporter

Our Helpline Volunteers are the first point of contact for bereaved people seeking support by telephone and email. 

You don’t have to be a trained counsellor to work on the helpline - we provide full training and supervision. Volunteers can work remotely, so you can volunteer from wherever you live.

Bereavement Counsellor

Our bereavement counsellors offer counselling for adults in every part of Scotland, either face to face, by telephone or by video conferencing. We use an evidence-based system to match clients with the right skill level of volunteer to meet their needs.

All our bereavement counsellors must, as a minimum, hold the COSCA Certificate in Counselling Skills (or equivalent) and must complete the Cruse Scotland Specialist Module in Bereavement and Loss.

Cruse Scotland also offers students counselling training with placements, which provide a professional, well-supported experience of client work.

Children and Young People Supporter

Our Children and Young People Supporters work directly either with the child or young person, or with parents/carers and a family unit. Previous experience of working with children and young people or bereaved adults is required. All Cruse Scotland volunteers supporting children & young people must complete our Specialist Module in Supporting Bereaved Children & Young People.

Bereavement Support Group Leader

Our Step-by-Step groups offer support to local people who have been bereaved and these are organised and facilitated by enthusiastic volunteers. You don’t need to be a trained counsellor – we provide full training.

Board Member or Member of Board Committee

If you want to use your professional skills to support our work, consider applying to become a member of our Board or to contribute on one of our Board Committees.

Our Board volunteers have a diverse range of skills and experience but are united in their desire to help bereaved people in Scotland.

Admin Volunteer

Our admin volunteers support our small but mighty staff team in running the Cruse Scotland operation.

The role gives you the chance to build on IT and admin skills while working in a friendly and supportive environment.