Volunteer Roles

Volunteers give up their time and energy to join the Cruse Scotland team because they feel they are able to make a real difference to bereaved people’s lives; they gain invaluable experience and training; and they truly become part of the ‘family’.

If you are interested in volunteering for Cruse Scotland, take a look at the possible roles below – we may have the perfect one for you! Current vacancies are listed here.

Volunteer Roles

Helpline Volunteer

Our Helpline Volunteers are the first point of contact for bereaved people seeking support by telephone and email. 

You don’t have to be a trained counsellor to work on the helpline - we provide full training and supervision. Volunteers can work remotely, so you can volunteer from wherever you live.

Bereavement Counsellor

Our bereavement counsellors offer counselling for adults in every part of Scotland, either face to face, by telephone or by video conferencing.  We use an evidence-based system to match clients with the right skill level of volunteer to meet their needs.

All our bereavement counsellors must be a registered member of COSCA or the BACP and hold a recognised Diploma in Counselling.  Excellent interpersonal and communication skills are also essential. 

Cruse Scotland also offers students counselling training with placements, which provide a professional, well-supported experience of client work.

Children and Young People Supporter

Our Children and Young People Supporters work directly either with the child or young person, or with parents/carers and a family unit. Previous experience of working with children and young people or bereaved adults is required. All Cruse Scotland volunteers supporting children & young people must complete our Specialist Module in Supporting Bereaved Children & Young People.

Board Member or Member of Board Committee

If you want to use your professional skills to support our work, consider applying to become a member of our Board or to contribute on one of our Board Committees.

Our Board volunteers have a diverse range of skills and experience but are united in their desire to help bereaved people in Scotland.

Admin Volunteer

Our admin volunteers support our small but mighty staff team in running the Cruse Scotland operation.

The role gives you the chance to build on IT and admin skills while working in a friendly and supportive environment.

Fundraising Volunteer

By becoming a Fundraising Volunteer, you will be a Cruse Scotland ambassador in your community, town, or city, making a big difference at a local level.

There are a range of activities you can chose from to really make an impact. So whether you would like to be a Cruse Scotland ambassador at informal info stalls, organise coffee mornings at your church or work, to put your public speaking skills to good use and give talks at adult clubs, or cheer challenge event participants across the finish line, attend cheque collections and photo opportunities