Volunteer Training

Before volunteers start to work with Cruse Scotland clients, we provide specialist training courses for:

• Helpline Volunteers
• Bereavement Group Leaders
• Bereavement Counsellors
• Counsellors who support children and young people and
• Bereavement Counselling Supervisors.

Once training is completed, all volunteers attend Cruse Scotland local and national Induction Training.

COSCA, the professional body for counselling and psychotherapy in Scotland, sets and maintains the professional standards for all training and service delivery. Cruse Scotland has worked with them for many years to develop and quality-assure our training for volunteers, and the policies we use for the clinical governance of their practice. 

All volunteers have access to Cruse Scotland’s eLearning modules on bereavement, grief and loss, and can access an array of different eLearning modules hosted on Learnpro.

We also provide an annual Continuing Professional Development Programme for our volunteers. 

Volunteer Counsellors are offered a minimum of 1 hour supervision to every 12 hours of therapeutic practice.